General Questions
Do I need to book an appointment?
Yes, we recommend scheduling an appointment to ensure that our team is available to provide the best care for your pet. Walk-ins are accommodated when possible, but appointments are prioritized.
What should I bring to my pet’s first visit?
For your pet’s first visit, please bring:
- Any previous medical records or vaccination history
- A list of medications or supplements your pet is currently taking
- A fresh stool sample (if requested)
- Any questions or concerns you have about your pet’s health
- Completed online forms (if applicable)
Pet Health & Preventative Care
How often should my pet have a wellness exam?
We recommend annual wellness exams for adult pets and bi-annual exams for senior pets. These visits help us detect early signs of health issues and keep your pet in optimal health.
What vaccinations does my pet need?
Vaccination needs vary based on your pet’s age, lifestyle, and health status. Common core vaccines include:
- Dogs: Rabies, Distemper, Parvovirus, Bordetella
- Cats: Rabies, Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia
Our veterinarians will customize a vaccination schedule for your pet.
How can I protect my pet from fleas, ticks, and heartworms?
We offer various safe and effective flea, tick, and heartworm preventatives. Our team will recommend the best option based on your pet’s needs and lifestyle.
Surgery & Medical Services
Is anesthesia safe for my pet?
Yes, we take every precaution to ensure your pet’s safety during anesthesia. Pre-surgical blood work, advanced monitoring equipment, and skilled veterinary professionals help minimize risks.
What should I expect after my pet’s surgery?
After surgery, your pet may experience mild drowsiness and require a quiet space to recover. Our team will provide detailed post-operative care instructions, including pain management and follow-up visits.
Payment & Policies
What forms of payment do you accept?
Do you offer payment plans?
We do not offer in-house payment plans, but we are partnered with Humm which is a third -party financing company to assist you with your Veterinary bills.
Emergency Care
Do you provide emergency services?
We offer emergency care during our regular business hours. For after-hours emergencies, we refer clients to trusted emergency veterinary hospitals nearby. Check our emergency services
Additional Resources
Do you have online forms for new clients?
Yes! To make your visit smoother, we offer online forms that can be completed ahead of time.
Can I meet the veterinary team before my pet’s visit?
Yes! We encourage new clients to get to know our team.
Meet our veterinary team.
Contact Us
If you have additional questions or need assistance, don’t hesitate to reach out. Call us at 905-854-5556 or book an appointment online today!